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Shipping FAQ

When will you prepare my order?

  • Orders may take 1-2 business days of processing time but we try to do it ASAP.
  • We only ship Monday-Wednesday (11 am cutoff) to most areas. Ontario orders may possibly be shipped on Thursday.
  • If your order is time sensitive, please email us at to discuss.

Which company do ship with?

  • Purolator, Fedex, UPS and private couriers depending on who provides a better rate and faster service for your postal code.
  • We reserve the right to choose the courier

What type of packaging do you use?

  • We use insulated cold shipping packaging materials and heavy duty ice packs. We include more ice during warmer months.

Can I pick up my order anywhere in the GTA?

  • Sure! Just email us after placing an order and we'll refund the shipping cost back to you and arrange a pickup date. Monday to Saturday at our partner location:

Alex Farm Products at Humbertown
270 The Kingsway Unit 1
Etobicoke, ON

How much is shipping?

  • Rates are calculated at checkout.


Please read more about How We Ship and our Shipping Policy.


Other questions?

Contact us! Email us at : 



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